How do I get my Two-Way Radio Repaired?

Modified on Tue, 12 Sep 2023 at 02:52 PM

Updated: July 7, 2023

Our Ticketing system has been updated to accept your RMA Repair Requests.  Simply select RMA Equipment/Repair Request in the dropdown and fill out your information as on the old site. Multiples can be added to each request.  NO Login is required and you will get email alerts when received and tracking numbers for the return shipments!  

We also have an option to lookup warranty information online now too!

Click here to go to the Online Form

Click Submit a Ticket (No Login Required)

Select RMA Equipment/Repair Request then fill out the form below.  You can add more then one serial number per model on the form!

You will receive an email with the address and other information about the RMA and your RMA Number.  We will send updates to the ticket when we receive the Items and when the repair is complete.  If you have multiple Serial Numbers of the same model, you can include multiples in the serial field separated by commas.  You do not need to complete a separate RMA request for each serial number. 

You can also send in your repairs using the form attached to this article.  Just fill out the form and include it with your repairs. We prefer you use the online form as it can provide you with email updates!

If you purchased your equipment from one of our Dealers, please contact your Dealer directly.

What Models of Two-Way Radio Equipment do you Repair?

Advanced Wireless Communications offers component level trouble shooting of most major brands of two-way radios at a competitive price. Our repair lab is staffed with over 15 qualified/experienced RF technicians. We have a large warehouse stocked with a complete line of replacement parts.

  • Authorized Kenwood Warranty Repair Center
  • Authorized Vertex-Standard Repair Center
  • 4-Day or better turn-around times
  • Online Repair Request (RMA) and Live Online Tracking back to your door!
  • Competitive pricing as low as $70 Flat Rate


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