Sending in a Radio to be read for Programming

Modified on Fri, 20 Jan 2023 at 06:25 PM

When purchasing a new model radio or repeater, often customers are asked to send in a working two-way radio that we can read to get all your system's information.  We will ask you to fill out a form (attached to this article), print it out and include it in the box with your radio.

We will need a good, working radio that is setup exactly as you want the new program to be done.  If you do need to make changes to the programming you can work with our technical support people to make those changes.  

Pack the radio well for shipping, we cannot be responsible for damages in shipping.  We recommend wrapping the in bubble wrap or other packing materials.  Please do not leave the radio loose in a box or send it unprotected in a packing envelope.  Also due to shipping regulations, PLEASE DO NOT INCLUDE THE BATTERY.

Send your radio with the programming form to the address on the form.  We will read the radio's programming and return the radio usually within 3 days after receipt (or include it with your order if you have ordered new radio equipment).  Be sure to keep a copy of your tracking number and we recommend buying insurance for the item. 

You can type directly in the PDF file below and print it out.   

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