Emergency/Non-Emergency Support from Advanced Wireless Communications

Modified on Fri, 20 Jan 2023 at 07:33 PM

Emergency Support is available for Systems Emergencies were a System is down.  Users with a Systems Emergency should call (800) 475-5852 or +1 952-469-5400 and select option 8 if after hours.

Please Note:  Emergency support is only available for customers with a Systems down situation.  Our after hours system emergency line cannot help you with status of orders, normal support questions or any other non-emergency support.  Calls to the Emergency Support line are subject to an Emergency After Hours Support minimum Fee if not covered by a support contract.

Urgent and Normal Support issues should be directed to our Ticketing System at https://support.advancedwireless.com. Tickets receive top priority during our normal support hours.  You do not need to setup an account to use the ticketing system and you will be emailed a copy of your ticket immediately! 

Our Ticketing system also works great on your mobile phone or tablet too!  Quick and easy access to support and information at all times!

Advanced Wireless Communications Support is available from 7:30AM to 5:00PM Central Time by Phone at (800) 475-5852 or +1 952-469-5400.  We are open Monday through Friday daily and are closed on all Major Holidays plus Black Friday (Day after Thanksgiving).

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